Interleaving turned off?
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Interleaving turned off?
04-08-2022 9:28 AM
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I've just moved to FTTP and then upgraded after a few days to the 1000 product yesterday.
Today I've had an email from Plusnet saying that "We have asked our wholesale broadband suppliers to turn interleaving off at your request".
I never made such a request, but in any case thought that interleaving only applied to ADSL/VDSL products? Am I wrong?
A couple of points occur to me:-
- If I'm right about interleaving not applying to full fibre products then why the email?
- If I'm wrong and interleaving does apply to full fibre, then why is it being switched off without my asking?
Any ideas anyone????
Re: Interleaving turned off?
04-08-2022 9:38 AM
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@mikeharry It's total nonsense from Plusnet there is no such thing on FTTP, the email must have been sent in error, it's probably Plusnet's system throwing out a random email because of your upgrade that bears no relation to reality.
Re: Interleaving turned off?
04-08-2022 9:39 AM
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In addition. the email says that I can turn it back on again via the Broadband Troubleshooter. Can't do that as the troubleshooter asks me to confirm my contact detaiks, then when I press continue it says I must insert my daytime and evening telephone numbers, but provides no box for them so it's impossible!
In any case having gone full fibre I no longer have a landline anyway 😂
Re: Interleaving turned off?
08-08-2022 2:58 PM
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