Incomplete Full Fibre Installation

[#1]

@pvmb Somewhere, I did read that there may be two pairs in the one line, and looking at the photo, I think this may be the case. with them being split at the black box.

[#2]

@jab1 

"However as you have a second line (using a second pair of copper fibres within the single cable)..."

That's what I thought as well, but seemingly only one NTE? The split appearing to come after the single NTE. Unless... a second NTE is upstairs with that circuit bypassing the one shown? It's confusing - well, it is to me!

[#3]

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@pvmb wrote:

Unless... a second NTE is upstairs with that circuit bypassing the one shown? It's confusing - well, it is to me!

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It is possible - the OP hasn't said though, so...

[#4]

No confusion, maybe misunderstanding. The incoming dropwire has at least two pairs in it (I was told ours had four).

It goes to that black box and the white wire then takes one pair upstairs to the router, that's the PN line.

The other cable goes to the master socket for the "phone only" line and that then has wiring leaving it that presumably go to various extensions, That's the BT line.

It could be that the FTTP installation is assuming they will use the existing dropwire to pull the fibre across, thinking it's redundant. It obviously isn't.

Whether replacing one phone line with FTTP will or will not cause BT to cut off the other phone-only line to the same premises is an interesting question. In theory it shouldn't as it's a separate contract BUT I wouldn't trust Openreach's internal systems... 😡

[#5]

We have the new fibre cable that was installed from the pole to the outside wall of our garage with the grey Openreach box.

Daniel

[#6]

Ah, so I'm just a little confused. What was the 'planned route from the CSP to your room?

[#7]

@theleprechaun You said both "lines" are with BT, are they separate contracts with BT or do you have one contract with both numbers on it? (Might or might not be relevant)

Also what type of broadband do you have over "your" phone line - is it old-school ADSL or more modern FTTC? If that contract is with PN but the phone line contract is separate and with BT you must have had it like that for a while?

(I'm thinking that a "safer" way to proceed might be to have a separate FTTP installation, incurring the usually £50 installation charge, then cancel the old services in a managed way. I did that when migrating from a BT/PN mix of POTS/ADSL to SOGEA/VOIP - no FTTP here)

[#8]

Our house is a Swedish bungalow where we can route the fibre cable from the CSP to go under the overhang of the roof (see picture).

Daniel

[#9]

They are both on separate contracts.

Daniel

[#10]

It's FTTC via the pole.

Daniel

[#11]

I'd definitely think about a totally separate FTTP installation then, not a migration. Once it's working cancel "your" BT phone line which will also terminate the old PN broadband contract. You can probably have a constructive conversation with PN about termination charges, I certainly did. 

[#12]

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@theleprechaun wrote:

Our house is a Swedish bungalow where we can route the fibre cable from the CSP to go under the overhang of the roof (see picture).

Daniel

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So, all one level, presumably. In that case, I don't see the problem.

[#13]

All that is required is a single FTTP connection and two VoIP numbers using the single data connection. The only issue with Plusnet is that both will have to be recovered  from quarantine, with the loss of a phone connection for a few days.

[#14]

@Baldrick1 @theleprechaun Sounds easy, but may not be and they may not want that. Needs a level of technical expertise and involvement. Not even clear if @theleprechaun needs to retain their landline at all, or just the parents.

The parents may just want things left as they are until BT provide them with a migration plan and manage it for them.

[#15]

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@theleprechaun wrote:

We are both with BT.

Daniel.

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So it reads that there are two BT phone lines to the house and one has Plusnet boadband stitched on to it. The next question has to be: Are the two BT lines associated with a single account or are they totally separate accounts?

If the are totally independant accounts and all that there is in common are that they are delivered to the property on a single cable then one might assume that providing the cable to the property is not disrturbed, there would be no problem with disconnecting the one service and retaining the other.

However, if it's a single account then who knows? I suggest that you seek clarification from BT/

One option would be to get Full Fibre installed as a totally separate service, not as a switch from one BT account to Plusnet. This will leave you with three connections to the property. Once this is up and running you can contact BT and cancel your BT account. This will automatically close the Plusnet FTTC service. The down side is that this could trigger cancellation charges,

Regardless of all this, before the end of the year your Farher's PSTN phone will be switched off and it will need to go digital,. I would be surprised if Openreach would connect a second fibre connection to the property and it's debateable whether they will comvert his line to a broadband based digital phone if there's fibre available.

On balance, it would be better and cheaper to bite the bullet and together decide how best to move forward with a single service.