Full Fibre 900 complete but only getting 60mbps
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Full Fibre
- :
- Re: Full Fibre 900 complete but only getting 60mbp...
Full Fibre 900 complete but only getting 60mbps
2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As the subject says, went live on Full Fibre 900 yesterday, estimated speeds were 900-1000mbps, engineer installed fibre to premises and confirmed all live. Installed the cat 6 cable from box to router but I'm only getting speeds of 60mbps. Is there anything I need to do on the router?
Re: Full Fibre 900 complete but only getting 60mbps
2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
but I'm only getting speeds of 60mbps
Is that using a wired connection to the router ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Full Fibre 900 complete but only getting 60mbps
2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Are you testing wired or wireless?
Re: Full Fibre 900 complete but only getting 60mbps
2 weeks ago - last edited 2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
A reboot of both the ONT and the router might be in order.
However, it might be the PN system hasn't caught up with the fact you're now on Full Fibre and is still giving "old" account speeds.
Brian
Re: Full Fibre 900 complete but only getting 60mbps
2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I think I may have just fixed the issue actually, I was testing wired but the engineer asked me for a Cat 5 cable yesterday to connect to the router, I've just noticed it wasn't Cat 5e, I've swapped the cable and I'm now getting 900mbps. Thanks for the quick response 😀
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Full Fibre
- :
- Re: Full Fibre 900 complete but only getting 60mbp...