FTTP Trial

[#1]

Hi got FTTP and have unlimited fibre extra .Was expecting speeds of up to 78 mb but getting around 40 mbs. Is this correct

[#2]

Sounds odd, especially if you really do have FTTP as opposed to FTTC.

What's your upload speed? If it's as low as 2mb/s you may have been put on the wrong package.

[#3]

Welcome to the community forums @bluey78

I've checked your connection and it's provisioned correctly on 80/20, however I've noticed that you've only recently changed from Unlimited Fibre to Unlimited Fibre Extra, and following this change but when you made this post, your connection had not dropped.

Since making this post, I see your connection has dropped and I'd expect you to now be seeing the higher speeds.

Are you still experiencing any problems with this?

[#4]

Hi upload speed is 20mb

[#5]

Hi over weekend getting between 35 -49 mbs download speed

[#6]

Hi plusnet any news on my download speed . Was told with FTTP and unlimited extra would get 78 -80 mbs still getting only 40-50

[#7]

There's no issues we can see.

Are you connected over a wired or wireless connection?

[#8]

...and what router are you using?

[#9]

Wireless connection

[#10]

Run a test to see what speed you get wired.

[#11]

Only getting 32 mbs wired download on FTTP.. Still not sorted and paying for unlimited fibre extra..not happy..

[#12]

Have you tried powering down both the Optical Network Termination box and router for a few minutes?

[#13]

Tried rebooting everything !!! Still only getting 40 mb download...
What next ?

[#14]

Hi any more news on my restricted service ?

[#15]

I'd recommend raising a fault over at http://faults.plus.net so we can get this matter raised with our suppliers for further investigation.

Let me know once you've done this and I'll get it picked up for you.

Thanks.