FTTP Trial closed
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FTTP Trial closed
12-01-2016 8:18 AM
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Only to be told that the FTTP trial is now closed.
Not impressed by the lack of support and help by Plus net on this I had to go out of my way reaching out to BT where possible which is no easy task to get them to update records to then have the door slammed in my face after I have done all the leg work.
Even though FTTP trial signup is still present on the trials website and I had two previous applications cancelled only because the dslchecker was giving incorrect information.
More than tempted to just leave and go over to Zen.
Re: FTTP Trial closed
12-01-2016 10:49 AM
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Re: FTTP Trial closed
12-01-2016 12:15 PM
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Quote The following products and options are available for the FTTP trial:
Plusnet Unlimited Fibre up to 38Mbps - £14.99 per month
Setup charge - free
Speed - up to 38Mbps down, up to 1.9Mbps up
Contract - no change to your existing contract period
Usage - Unlimited
Router - free 3 port wireless
This product is the same as our FTTC Unlimited Fibre product only with FTTP.
Plusnet Unlimited Fibre Extra up to 76Mbps - £19.99 per month
Setup charge - free
Speed - up to 76Mbps down, up to 19.5Mbps up
Contract - no change to your existing contract period
Usage - Unlimited
Router - free 3 port wireless
Re: FTTP Trial closed
12-01-2016 3:26 PM
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Quite ridiculous that I have the technology on my doorstep. FTTC is not available but cannot get FTTP as I was too late to join the trial despite three attempts to join over the past 12 months.
Stuck with sub 2mb out of maximum of 8mb broadband.
However FTTP is available on trial to residential properties. So in essence the flat above my shop could order it but I wouldnt be able too.
Re: FTTP Trial closed
12-01-2016 3:29 PM
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You could join the FTTP trial if you'd be happy to migrate to a residential account in order to take one of the residential packages that are offered as part of the trial.
Re: FTTP Trial closed
12-01-2016 3:56 PM
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Can you deal with this or give me the details on who I should contact.
Thanks.
Re: FTTP Trial closed
12-01-2016 4:01 PM
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Re: FTTP Trial closed
12-01-2016 4:15 PM
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I dont think that is appropriate or fair to be honest.
Re: FTTP Trial closed
12-01-2016 4:24 PM
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Re: FTTP Trial closed
12-01-2016 6:07 PM
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Quote from: HarryB I'm sorry to say that it is correct that the FTTP trial is not available on our business packages. Only on the packages advised on the trial page, which are Residential packages.
When exactly did this happen?
I'm on a business package and was successfully moved over to the FTTP trial back in the middle of last year (2015)
Re: FTTP Trial closed
12-01-2016 7:45 PM
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