FTTP Plusnet Provided Router
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FTTP Plusnet Provided Router
22-03-2018 11:38 AM
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What router is PN currently providing for FTTP? I have the 2704 and really struggling with poor wifi performance. This was provided to replace the older FTTP router which suffered regular broadband drops not just wifi. I've disabled 300Mb mode on the 2704 to try and help but still get regular wifi drops. I'm tempted to purchase a router myself but don't want to spend a fortune. If PN can provide a decent alternative i'd be willing to give it a try.
Re: FTTP Plusnet Provided Router
23-03-2018 11:05 AM - edited 23-03-2018 11:06 AM
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You must have been on FTTP for a good while to have the 2704!!!
PlusNet currently supply a Home Hub for FTTP which is basically a re-badged BT Home Hub 5a.
You can, if lucky, get a BT Smart Hub 6 on EBay quite cheaply but you must make certain it is the FTTP version. The way to tell is to look at a picture of the back of the unit. Normal VDSL ones have 4 yellow LAN ports. The FTTP version has 3 yellow LAN ports and one red WAN port.
Brian
Re: FTTP Plusnet Provided Router
03-04-2018 3:39 PM
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Hi there.
Due to the length of time you've been with us (Thanks for that ), I've ordered you our latest fibre router now which you should receive within a few days.
I hope this helps.
Re: FTTP Plusnet Provided Router
on 04-04-2018 12:17 PM - last edited on 04-04-2018 1:33 PM by Mav
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Hi @Gandalf
I know it is not free gift week but as I have been a PlusNet customer since 2005 and on FTTP since 2013 any chance of replacing my original supplied 582n fibre router, while stable on Ethernet connection it has never given good Wi-Fi coverage and as we get more wireless appliances appears to be getting worse.
Moderator's note by Mike (Mav): Full quote of preceding post removed as per Forum rules.
Re: FTTP Plusnet Provided Router
04-04-2018 1:08 PM - edited 04-04-2018 1:08 PM
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@Gandalf wrote:
Hi there.
Due to the length of time you've been with us (Thanks for that ), I've ordered you our latest fibre router now which you should receive within a few days.
I hope this helps.
Fantastic news Thank you
Re: FTTP Plusnet Provided Router
04-04-2018 1:40 PM
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@Hobo it sure does feel like free gift week. I've ordered you a new router now.
Let us know how you get on when you receive it.
@triplekid no problems at all.
Re: FTTP Plusnet Provided Router
04-04-2018 2:02 PM
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Many thanks, just trust it will give better coverage than the old router, will let you know .
Re: FTTP Plusnet Provided Router
05-04-2018 10:24 AM
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Re: FTTP Plusnet Provided Router
09-04-2018 4:26 PM
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@Gandalf wrote:
Let us know how you get on when you receive it.
A definite improvement can sit in the conservatory with a glass of the red stuff while connected using the Wi-Fi.
Re: FTTP Plusnet Provided Router
09-04-2018 6:05 PM
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If this post resolved your issue, please click the 'This fixed my problem' button
Re: FTTP Plusnet Provided Router
10-04-2018 10:47 PM
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Is it still free week? My router has been playing up recently so I came over to ask about a replacement and saw this post so figured I'd be cheeky
Re: FTTP Plusnet Provided Router
11-04-2018 12:57 PM
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@David_W As it turns out it is still free week.
Don't tell anyone I said that please.
Joking aside. I've reviewed your account and decided to send you a new router.
It should arrive within a few days. Hope this helps.
Re: FTTP Plusnet Provided Router
11-04-2018 2:40 PM
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@Gandalf I've been with PN for over 15 years and never had a PN router, is there a cash alternative?
Re: FTTP Plusnet Provided Router
11-04-2018 4:57 PM
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@RobPN Unfortunately not, although a router can be sold for cash...
If you're experiencing problems with your current router, I'll be happy to send one out for you?
Re: FTTP Plusnet Provided Router
11-04-2018 7:05 PM
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No Problem @Gandalf - I was only joking
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