FTTC - Download speed issues
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Re: FTTC - Download speed issues
17-09-2010 6:11 PM
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Re: FTTC - Download speed issues
18-09-2010 2:57 PM
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But download still very tempramental
and these are the bt speedtest results
Results Image not loaded
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
15245 Kbps
0 Kbps 25438 Kbps
Max Achievable Speed
> Download speedachieved during the test was - 15245 Kbps
For your connection, the acceptable range of speedsis 12000-25438 Kbps .
Additional Information:
IP Profile for your line is -25438 Kbps
2. Upstream Test: -provides background information.
Upload Speed
8216 Kbps
0 Kbps 10000 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 8216 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 10000 Kbps
so unstable still and quite a drop from 26mb
Re: FTTC - Download speed issues
18-09-2010 4:16 PM
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Re: FTTC - Download speed issues
18-09-2010 5:20 PM
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For diagnostics BT.speedtester is the best as BT can see the results themselves.
My line has been affected for two weeks now and BT are looking into it. It's new technology so is going to take longer to fix. That's why it is a trial.
Re: FTTC - Download speed issues
18-09-2010 5:40 PM
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maybe plusnet have access to that on the modem
Re: FTTC - Download speed issues
18-09-2010 7:32 PM
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this now
and this
very unstable !!
BT speed test showws this this morning
Results Image not loaded
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
19779 Kbps
0 Kbps 21679 Kbps
Max Achievable Speed
> Download speedachieved during the test was - 19779 Kbps
For your connection, the acceptable range of speedsis 12000-21679 Kbps .
Additional Information:
IP Profile for your line is -21679 Kbps
2. Upstream Test: -provides background information.
Upload Speed
8011 Kbps
0 Kbps 10000 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 8011 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 10000 Kbps
so profile has dropped to around 5mb, however there is a marled differencr between bt speedtest and my actual download speed, so is this a problem with the plus net network, cant see it being an issue with capacity on a sunday morning, plus I am the only one on FTTC in the cabinet, anyways - I take it Dave is back Monday.
Now back up to this
Re: FTTC - Download speed issues
20-09-2010 10:24 AM
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Re: FTTC - Download speed issues
20-09-2010 10:33 AM
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Quote from: Ben The ticket that you reference (35277739) is actually a call record from one of my colleagues, please raise this at http://faults.plus.net and the ticket will be sent through to the guys working FTTC faults.
Having difficluty raising another BB fault ticket so ive added the fault to this FTTC ticket which remains open 35042699
Re: FTTC - Download speed issues
20-09-2010 11:20 AM
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Re: FTTC - Download speed issues
20-09-2010 11:42 AM
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Re: FTTC - Download speed issues
20-09-2010 12:50 PM
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Re: FTTC - Download speed issues
20-09-2010 1:36 PM
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Sorry but I am at work whilst doing this, and am starting to get a bit frustrated !
Re: FTTC - Download speed issues
20-09-2010 3:14 PM
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Re: FTTC - Download speed issues
20-09-2010 4:33 PM
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Re: FTTC - Download speed issues
23-09-2010 10:01 AM
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I keep getting the following BT service fault (see below) when using the internet. Can't load any web pages for a while then it all comes back again only to disappear again a while later.
Is this a separate fault that should be logged or perhaps something BT is doing to test my initial problem? The PN fault process requests that tickets are not updated unless essential so I don't want to interfere with the process.
SERVICE INFORMATION
Close Window
You have been connected to this page due to one of the following reasons. You must now shut down your browser and Internet applications before attempting to reconnect.
•The BTWholesale access circuit to your Service Provider is currently down.
Your service should be resumed soon.
Or
•You are testing your local connection to BT using
'bt_test_user@startup_domain'
Or
•You are testing your connection to your Service Provider using 'bt_test_user@domain' where domain is your Service Provider domain name.
Or
•Your Service Provider is currently unable to accept your connection request please wait until service is restored or contact your Service Provider for further information.
Or
•You have attempted to access an invalid Service Provider domain.
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