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Change to fibre

Tinacorr7
Newbie
Posts: 3
Registered: yesterday

Change to fibre

If I change to fibre will I need a new hub etc?
6 REPLIES 6
jab1
Legend
Posts: 19,497
Thanks: 6,439
Fixes: 290
Registered: ‎24-02-2012

Re: Change to fibre

@Tinacorr7 Which Hub do you currently have, and which Full Fibre speed are you looking at?

John
Tinacorr7
Newbie
Posts: 3
Registered: yesterday

Re: Change to fibre

I have the standard hub with phone line
jab1
Legend
Posts: 19,497
Thanks: 6,439
Fixes: 290
Registered: ‎24-02-2012

Re: Change to fibre

Hub1 or Hub2? And you are aware you will lose the phone if you switch - which you will do in the next 18 months or so anyway?

John
Tinacorr7
Newbie
Posts: 3
Registered: yesterday

Re: Change to fibre

Yes thanks. Don’t know the hub but my contract is unlimited fibre extra plus line rental
jab1
Legend
Posts: 19,497
Thanks: 6,439
Fixes: 290
Registered: ‎24-02-2012

Re: Change to fibre

Not a big problem - as far as I know, the Hub1 can handle the lower speed tiers, but the Hub2 is better all round. For information, the H1 has its lights at the bottom, the H2 has them in the centre 'front'.

John
bmc
Hero
Posts: 4,023
Thanks: 1,431
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Registered: ‎28-02-2017

Re: Change to fibre

@Tinacorr7 

You can check here which router you have.

https://www.plus.net/help/broadband/router-setup-guides/

 

If you have a Hub1 you'll be offered a Hub2 for £6.99 postage and packing.

 

Brian