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Can't access certain websites through Plusnet

maffie587
Dabbler
Posts: 10
Registered: ‎24-04-2018

Can't access certain websites through Plusnet

Hello,

I've had PN full fibre since May.  In the past month I've been unable to access Topcashback or Nationwide Building society when I'm connected through Plusnet.  It's the same whether I go through my PC (Hardwired to the router) or through my phone (via Wifi).  If I disconnect my phone and go to 4G or put in a VPN on the PC then I get though.

Read up on this and I turned off the router (TPLink AX3000) for a while so I received a new IP address.  All worked fine for a day then resorted back to the problem

My current IP is 146.198.238.xx.  If I run this though a blacklist check I get a blocked report from zen.spamhaus.org

I can't see any blockers on the router my end.

 

Does anyone have any ideas?

 

Thanks

Matt

3 REPLIES 3
jab1
The Full Monty
Posts: 22,723
Thanks: 7,935
Fixes: 334
Registered: ‎24-02-2012

Re: Can't access certain websites through Plusnet

Does anyone have any ideas?

Yes - Topcashback and Nationwide are using out-of-date geolocation data - ignore the zen.spamhaus.org result.

John
BrightonRock
Pro
Posts: 481
Thanks: 126
Fixes: 8
Registered: ‎09-04-2016

Re: Can't access certain websites through Plusnet

@maffie587 Just to eliminate one possible issue causing your underling problem: I can get both sites without problems on a PlusNet  connection. But I have an 80.xx.xx.xx address.

grumble
Aspiring Pro
Posts: 340
Thanks: 53
Registered: ‎15-09-2024

Re: Can't access certain websites through Plusnet

I've logged into my Nationwide account in the past 1-3 days, obviously using online access to the site.

IP addresses? My IP address range appears to now be restricted to a /25. That's my current assessment.