line check please
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Re: line check please
on 18-12-2017 9:29 PM - last edited on 19-12-2017 6:14 AM by Mav
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6 days uptime then syncing lower yes gandalf I am but obviously not to plusnet or I would of got a bit more support what happens in another 6 days it resyncs and I get lower speed again ?
Moderator's note by Mike (Mav): Post released from Spam Filter.
Re: line check please
19-12-2017 2:39 PM
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As testing your line isn't finding any issues, I can't foresee what will happen in the future sadly.
If your sync speed drops below your estimates I'd raise a fault to us at http://faults.plus.net
Re: line check please
19-12-2017 5:58 PM
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hi gandalf what tests do u exactly run ?
thanks
Re: line check please
19-12-2017 6:12 PM
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just to prove to u what i used to get
current stats
6. Data Rate: 20000 / 64229
7. Maximum Data Rate: 20826 / 79292
8. Noise Margin: 6.5 / 6.2
9. Line Attenuation: 17.0 / 14.1
just goes to show how shoddy bt equipment is and overhead wiring with trees all around it and an engineer requested for the trees to be chopped back as it was causing issues with the cabling coming from the post but never got done and that was over a year ago and its got worse there lol bt take our line rental and plusnet take our money for the service but dont care about providing any sort of support between the pair of them typical companies
Re: line check please
19-12-2017 6:13 PM
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I copied and pasted the test results to my previous response over here.
Re: line check please
19-12-2017 6:20 PM
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yes m8 saw that dont worry its obvious nothing will get done about any issues so will just have to lump it out of contract soon so will see whatelse is about as nothing gets done and as u say theres nothing wrong with the line but its dropped loads of speed but still u cant see anything wrong with it apart from speed issues so thanks for your time and effort
Re: line check please
19-12-2017 7:29 PM
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I feel your frustration! @iangilf
But until everyone is served by fibre to the premises we will have to endure this kind of variability of speed of connection that you and many more - including me , experience. Fortunately I'm not dependent on high speeds, and I live in the middle of nowhere so just a decent, solid connection is all I ask.
The reality is that since the BT phone network is 90 to 100 years old in places in the uk, and is a system never designed to transmit digital content in the first place, we will never be served with or even promised the best internet speeds while it uses usies a crumbling phone network.
we should all Keep pushing for improvements as this is the only way that isp' s will respond and roll out FTTP to everyone. Minimum 150 mb/ s Should be the objective by 2025.
Re: line check please
19-12-2017 8:11 PM
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good advice m8
appreciate that thats the first real good advice so far
Re: line check please
07-02-2018 11:17 AM
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Thanks in advance
Re: line check please
07-02-2018 11:40 AM
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@iangilf Unfortunately we can't just reset DLM lines I'm afraid without certain criteria being met.
In addition it wouldn't make any difference to your line as your speeds aren't being restricted by DLM as shown below.
Test Outcome | Pass |
Test Outcome Code | GTC_FTTC_SERVICE_0000 |
Description | GEA service test completed and no fault found . |
Main Fault Location | OK |
Sync Status | In Sync |
Downstream Speed | 71.4 Mbps |
Upstream Speed | 20.0 Mbps |
Appointment Required | N |
Fault Report Advised | N |
NTE Power Status | PowerOn |
Voice Line Test Result | Pass |
Bridge Tap | Not Detected |
Repetitive Electrical Impulse Noise | Not Detected |
Estimated Line Length In Metres | 348.6 |
Upstream Rate Assessment | Very Good |
Downstream Rate Assessment | Reasonable |
Interference Pattern | Not Detected |
Service Impact | No Impact Observed |
Home Wiring Problem | Not Detected |
Downstream Policing Discard Rate | 0.0 |
Customer Traffic Level | Upstream and Downstream Traffic Detected |
Technology | VDSL |
Profile Name | 0.128M-80M Downstream, Error Protection Off - 0.128M-20M Upstream, Error Protection Off |
Time Stamp | 2018-01-25T11:45:00 |
Parameters | MIN | MAX | AVG |
Down Stream Line Rate | 70.6 Mbps | 77.0 Mbps | 73.5 Mbps |
Up Stream Line Rate | 20.0 Mbps | 20.0 Mbps | 20.0 Mbps |
Up Time | 449.0 Sec | 900.0 Sec | 899.1 Sec |
Retrains | 0.0 | 2.0 | 0.0 |
Current and Last 15 Minute Bin Performance | ||
Parameters | Last Traffic Count(Upto 15 mins) | Current Traffic Count(Upto 15 mins) |
Start Time Stamp | 2018-02-07T11:18:19.296+00:00 | 2018-02-07T11:33:19.296+00:00 |
Ingress Code Violation | 0 | 121 |
Egress Code Violation | 0 | 0 |
Errored Seconds | 8 | 3 |
Severely Errored Seconds | 1 | 0 |
Unavailable Seconds | 0 | 0 |
Re: line check please
07-02-2018 11:58 AM
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Re: line check please
07-02-2018 12:25 PM
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Re: line check please
07-02-2018 2:53 PM
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