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Yet again

Posts: 39
Registered: ‎30-07-2007

Yet again

It has been about 5 days after having a site visit to be told that what I get is what you see only then to be told that I had never been turned on to the high speed fibre speed although I was paying for it. It was turned on and speed s increased. However now I am getting after using the same tests as the engineer used speed go down load 16.5, 7.69,7.33 anode i amp paying for 70 Mbps. Will some one at Plusnet have the curtesy to put things right.
Community Gaffer
Community Gaffer
Posts: 17,674
Thanks: 661
Fixes: 165
Registered: ‎05-04-2007

Re: Yet again

The testing I've been through isn't showing any issues, however we don't have any BT Speedtest results to reference.
Can you run the BT Speedtest here:
Make sure you complete the 'further diagnostics' test after the first result.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff