Wrong IP
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Wrong IP
14-04-2018 7:57 PM
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Just recently renewed my fibre broadband with plusnet but my ip changed to BT and speed dropped from 36.7 ish to 35 ish?
Re: Wrong IP
15-04-2018 12:57 AM
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You do know that Plus Net is part of the BT Group? PN have recently expanded their network, in doing so they have used IP ranges from other parts of the BT Group - organisations reporting ownership can take some time to catch up.
As for speeds, do you mean sync speed or speed test?
Re: Wrong IP
15-04-2018 2:17 AM
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@tenplates12 wrote:
Just recently renewed my fibre broadband with plusnet but my ip changed to BT and speed dropped from 36.7 ish to 35 ish?
What real world affect would a drop of 1.7 ish have?
We really need to know...
Re: Wrong IP
15-04-2018 12:26 PM
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If you think about it there's no reason for the dynamic IP address you currently use not to be 'owned' by BT. Plusnet are part of BT plc, not to be confused with BTRetail.
Probably coincidentally the gateway to which you are connected has probably changed, hence the change in speed. You can see which you are connected to here: http://usertools.plus.net/@gateway/
These tend to be quite 'sticky' these days but if you want to try connecting to a different gateway then you can try by leaving your broadband disconnected for a few hours.
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Re: Wrong IP
16-04-2018 10:17 AM
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As others have advised there are some IP's that we've acquired from BT that still show as being owned by them on some databases.
This won't cause you any issues and your connection should work the same. As others have advised a drop of 1.2mbps isn't huge and our tests show your router is syncing at the highest level for your product. Was there anything else running in the background? It'd be worthwhile trying a wired connection also to see if that has the same issue.
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