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What happened on the 20th December & 23rd?

CrystalJayme
Grafter
Posts: 90
Registered: ‎06-01-2015

What happened on the 20th December & 23rd?

I've just checked my connection stats on BQM and I've noticed weird colours in my connection on 20th December and the 23rd December at the same time 2:30pm. Uploads below for plusnet mods.

7 REPLIES
CrystalJayme
Grafter
Posts: 90
Registered: ‎06-01-2015

Re: What happened on the 20th December & 23rd?

This was taken today
Community Veteran
Posts: 3,190
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Registered: ‎31-07-2007

Re: What happened on the 20th December & 23rd?

The 2 spikes today seem to be TBB at fault as every single graph on http://community.plus.net/ping-graphs/ have them.  As for the other spikes, could ahve been when a pc was turned on and background auto updaters are running and didn't work cleanly.  I've had issues with the Smart Defrag updater doing that.
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
CrystalJayme
Grafter
Posts: 90
Registered: ‎06-01-2015

Re: What happened on the 20th December & 23rd?

Quote from: Gus
The 2 spikes today seem to be TBB at fault as every single graph on http://community.plus.net/ping-graphs/ have them.  As for the other spikes, could ahve been when a pc was turned on and background auto updaters are running and didn't work cleanly.  I've had issues with the Smart Defrag updater doing that.

Thanks Gus for your comment, so is TBB causing this problem for everyone today?
Community Veteran
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Registered: ‎31-07-2007

Re: What happened on the 20th December & 23rd?

Normally a red spike of the length on the graph equals a lost sync and rarely a lost PPP session, neither of which happened to me yesterday as I was online all day.  So can only assume that it was a blip on TBB's side, which has happened in the pass with false positives affecting all graphs, which TBB on highs won't admit to.
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Community Veteran
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Registered: ‎10-04-2007

Re: What happened on the 20th December & 23rd?

Quote from: Gus
which TBB on highs won't admit to.

Really? From the TBB forums (http://forums.thinkbroadband.com/newsite/f/4381297-forums-and-bqm-pinger.html):
[quote=RobertoS]Forums and BQM pinger
Did both go down earlier please? Maybe just before 1pm and just after 3pm.
[quote=MrSaffron ]Yeap Short blips
jelv (a.k.a Spoon Whittler)
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Community Gaffer
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Registered: ‎05-04-2007

Re: What happened on the 20th December & 23rd?

Those lines could be caused by many different issues, from short outages on the monitoring side, to a very brief disconnection on your ADSL. I wouldn't worry too much about them unless they're causing you issues.
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 Chris Parr
 Plusnet Staff
CrystalJayme
Grafter
Posts: 90
Registered: ‎06-01-2015

Re: What happened on the 20th December & 23rd?

Thanks guys for your input and for explaining my graphs. Also I'm a newbie here so its lovely to meet you all  Kiss