Was there an outage today?

[#1]

Looking at my TBB graph today shows a 5 hour drop out this morning:

Luckily it seems the ip is a bit sticky, so it re- connected to the same one.

Thanks

Mark

[#2]

Probably overnight maintenance. Have a look at this link, lots of area codes affected.

https://status.zen.co.uk/broadband/maintenance-outage-details.aspx?reference=127449468

[#3]

Thanks for that. Our code isn't there, but doesn't mean to say it wasn't affected.

Mark

[#4]

@Marksfish,

I've had a look at your connection logs during that time and it actually shows a drop just after midnight and a reconnect about 40 minutes later (this was probably the maintenance - though I can't find anything reported). When it reconnected it the dropped again about half 5 and then reconnected again. Here's a visual of the radius logs for your connection:

When it reconnected after that midnight drop until the 5:30 drop there was data that is showing as transferred to so it does look like the connection was usable. 

[#5]

Thanks for the log. Very strange as to why the graph was showing total loss for that amount of time then.

Mark

[#6]

It's odd, let us know if it happens again.

[#7]

So another 2 hour ish dropout today

Confused as to what is happening here?

Mark

[#8]

What router are you using and do you have any other external monitors configured? Could it be that your router is rate limiting external ping requests?

[#9]

Morning Bob. It it is the PN supplied router, and because it isn't configurable to allow pings, I have them sent to a Now TV box in the DMZ. Never had to do it this way before, as all other routers I have had allow ping from the router interface.

Mark

[#10]

Another outage today, but I was here when it happened. It appears to be a router thing, so will open a new thread in the router section.

Mark

[#11]

Hi @Marsfish 

I can't see any drop of connection (save a very brief one at about 9.30am) - did you notice something longer? 

Thanks,

MoR

[#12]

That was me re- starting the router.  As I mentioned, I have found it is a router wireless issue and have opened a new thread about it here.

Mark