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VDSL2 profile reset

carnview7
Hooked
Posts: 6
Registered: 02-08-2016

VDSL2 profile reset

Hi, I've just rewired my home phone lines. Can anyone help by doing an SNR/profile reset for me please?

Thank you
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 4,249
Thanks: 884
Fixes: 180
Registered: 25-03-2015

Re: VDSL2 profile reset

Unfortunately SNR reset aren't something we can do remotely with fibre connections. They would be carried out by an engineer but they'll generally only do this off the back of a visit to investigate a fault.

 

If the line is stable, DLM should alter this automatically for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team