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VDSL2 profile reset

Posts: 6
Registered: ‎02-08-2016

VDSL2 profile reset

Hi, I've just rewired my home phone lines. Can anyone help by doing an SNR/profile reset for me please?

Thank you
Plusnet Help Team
Plusnet Help Team
Posts: 4,433
Thanks: 1,000
Fixes: 193
Registered: ‎25-03-2015

Re: VDSL2 profile reset

Unfortunately SNR reset aren't something we can do remotely with fibre connections. They would be carried out by an engineer but they'll generally only do this off the back of a visit to investigate a fault.


If the line is stable, DLM should alter this automatically for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team