cancel
Showing results for 
Search instead for 
Did you mean: 

VDSL2 profile reset

carnview7
Dabbler
Posts: 11
Registered: ‎02-08-2016

VDSL2 profile reset

Hi, I've just rewired my home phone lines. Can anyone help by doing an SNR/profile reset for me please?

Thank you
1 REPLY 1
HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,199
Thanks: 1,466
Fixes: 256
Registered: ‎25-03-2015

Re: VDSL2 profile reset

Unfortunately SNR reset aren't something we can do remotely with fibre connections. They would be carried out by an engineer but they'll generally only do this off the back of a visit to investigate a fault.

 

If the line is stable, DLM should alter this automatically for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet