Trying to use an other wireless router - help needed
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Trying to use an other wireless router - help ...
Trying to use an other wireless router - help needed
10-06-2020 8:19 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
On a wired connection I seem to get reasonable performance (though it does vary depending on the time of day and especially in Lockdown).
However Wifi connections are flakey at best - often its easier to turn off Wifi and use 4G on our phones / tablets - and a router re-start is required on a frequent basis (a couple of times a week at least) to get other devices to work at times.
So I thought I would try my own Wifi router and just use the Plusnet as a modem.
However I cannot get the router to connect to internet when I enter the PPPoE details.
It simple asks for a username and password - I have used my details I use to logon to the Plusnet account on the web without success, and then I have down the same but add @Pluses.net to the end of my username and still no joy.
The router is a TP-Link Archer VR200 if that helps.
Re: Trying to use an other wireless router - help needed
10-06-2020 8:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The username should be yourusername@plusdsl.net
Re: Trying to use an other wireless router - help needed
10-06-2020 8:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Scapegoat So I thought I would try my own Wifi router and just use the Plusnet as a modem.
The bad news, You cant use the Plusnet Hub one as just a modem.
The good news, the Vr200 has its own modem, and can completely replace the Hub one.
Factory reset it, use the Quickinstall guide , select PlusNet_vdsl from the ISP list and enter your username and password. I guess your initial post has a typo but as @DaveyH says , the username should be followed by @plusdsl.net
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Trying to use an other wireless router - help ...