Speed has dropped a bit
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Speed has dropped a bit
07-01-2015 11:43 AM
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In the member center it says the line speed is 78meg. I understand it is expected to be lower in reality to that but is 69-70meg a bit low? And if it is, is there anything that can be done about it on Plusnet side of things?
I have not changed anything my end, still have 2 PC's both pretty high end. Not changed any cabling or router and all speed tests are done wired.
Cheers
Paul.
Re: Speed has dropped a bit
07-01-2015 12:02 PM
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Sometimes the very technical fix of a disconnect/reconnect can help! Can you give that a go?
Re: Speed has dropped a bit
07-01-2015 12:05 PM
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Cheers
Re: Speed has dropped a bit
07-01-2015 12:09 PM
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Re: Speed has dropped a bit
07-01-2015 12:35 PM
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Ok so I powered off the netgear for around 5 mins. No difference in speed. Still 69-70meg.
Cheers.
Re: Speed has dropped a bit
07-01-2015 1:29 PM
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Re: Speed has dropped a bit
07-01-2015 1:33 PM
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Re: Speed has dropped a bit
07-01-2015 1:36 PM
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Basically the dsl is not lit on the open reach modem. Let me know if I should power cycle that.
Re: Speed has dropped a bit
07-01-2015 1:37 PM
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Let me know how that goes and if it's still offline we'll do some digging.
Re: Speed has dropped a bit
07-01-2015 1:46 PM
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Somehow (and I don't know when) the clip that holds the dsl cable in has snapped off and it looks like with me disturbing the router and modem earlier it must have just dropped out after my last speed tests. It's plugging in and working fine again now.
Onto speeds, it looks like that cable falling out has helped the speed. It's now at around 73.4meg in speed tests. Not quite the 76meg that we had before but certainly a good improvement.
Cheers.
Re: Speed has dropped a bit
07-01-2015 3:02 PM
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Re: Speed has dropped a bit
07-01-2015 4:08 PM
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Thanks for your help.
Paul.
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