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Service down

martynhsmith
Dabbler
Posts: 22
Registered: ‎06-03-2013

Service down

My fibre broadband seems to be down at home Winslow Buckingham.
And my work (University of Buckingham) alerting service has told me lots of Buckingham has no service too
2 REPLIES
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,533
Fixes: 12
Registered: ‎01-12-2010

Re: Service down

Hi , there is nothing on Plusnet service status ,

but you can search your phone number here to check   https://status.zen.co.uk/broadband/

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Plusnet Help Team
Plusnet Help Team
Posts: 9,978
Thanks: 3,167
Fixes: 504
Registered: ‎21-04-2017

Re: Service down

Sorry to hear you're having connection issues.

Assuming I'm looking at the right account, our tests aren't finding any problems and your router seems to be still connected to the internet. Have you tried rebooting your router?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team