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GEA line test request please.

Malcky
Grafter
Posts: 70
Thanks: 4
Registered: 01-08-2015

GEA line test request please.

Hi PN team,

 

Can I have a GEA line test done please.

 

Just want to make sure everything is ok since I had a connection drop a couple of weeks ago.

 

 

Thanks

11 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 6,234
Thanks: 1,678
Fixes: 321
Registered: 21-04-2017

Re: GEA line test request please.

Hi there. Here you go (All looking good to me):

Test Outcome Pass
Test Outcome Code GTC_FTTC_SERVICE_0000
Description GEA service test completed and no fault found .
Main Fault Location OK
Sync Status In Sync
Downstream Speed 78.6 Mbps
Upstream Speed 20.0 Mbps
Appointment Required N
Fault Report Advised N
NTE Power Status PowerOn
Voice Line Test Result Pass
Bridge Tap Not Detected
Radio Frequency Ingress Not Detected
Repetitive Electrical Impulse Noise Not Detected
Cross Talk Not Detected
Estimated Line Length In Metres 353.4
Upstream Rate Assessment Very Good
Downstream Rate Assessment Very Good
Interference Pattern Not Detected
Service Impact No Impact Observed
Home Wiring Problem Not Detected
Technology VDSL
Profile Name 0.128M-80M Downstream, Retransmission Low - 0.128M-20M Upstream, Error Protection Off
Time Stamp 2018-01-09T15:15:00
Parameters MIN MAX AVG
Down Stream Line Rate 78.7 Mbps 78.7 Mbps 78.7 Mbps
Up Stream Line Rate 20.0 Mbps 20.0 Mbps 20.0 Mbps
Up Time 897.0 Sec 900.0 Sec 899.9 Sec
Retrains 0.0 0.0 0.0
Current and Last 15 Minute Bin Performance
Parameters Last Traffic Count(Upto 15 mins) Current Traffic Count(Upto 15 mins)
Start Time Stamp 2018-01-22T14:39:57Z 2018-01-22T14:54:57Z
Ingress Code Violation 1 0
Egress Code Violation 0 0
Errored Seconds 0 0
Severely Errored Seconds 0 0
Unavailable Seconds 0 0
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Malcky
Grafter
Posts: 70
Thanks: 4
Registered: 01-08-2015

Re: GEA line test request please.

Thanks for doing that......all looks ok to me.

Plusnet Help Team
Plusnet Help Team
Posts: 6,234
Thanks: 1,678
Fixes: 321
Registered: 21-04-2017

Re: GEA line test request please.

Aye, better than my 54mbps line. Smiley
Please let us know if you need any further assistance from us.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Malcky
Grafter
Posts: 70
Thanks: 4
Registered: 01-08-2015

Re: GEA line test request please.

I seem to have had several connection drops over the last few weeks, can I have another GEA test done to see if anything has changed.

 

Also if your systems can see anything that might be off, then please let me know too.

 

Thanks

andytay
Rising Star
Posts: 95
Thanks: 15
Registered: 17-05-2016

Re: GEA line test request please.

 

Hi,

Any chance i could have one done as the blue light on my router keeps flashing when i watch catch-up tv on youview.

Malcky
Grafter
Posts: 70
Thanks: 4
Registered: 01-08-2015

Re: GEA line test request please.

Just bumping this request in case it was missed over the weekend.

 

Thanks

Plusnet Help Team
Plusnet Help Team
Posts: 4,949
Thanks: 418
Fixes: 149
Registered: 01-01-2012

Re: GEA line test request please.

@Malcky I've attached yours below.

Test Outcome Pass
Test Outcome Code GTC_FTTC_SERVICE_0000
Description GEA service test completed and no fault found .
Main Fault Location OK
Sync Status In Sync
Downstream Speed 76.9 Mbps
Upstream Speed 20.0 Mbps
Appointment Required N
Fault Report Advised N
NTE Power Status PowerOn
Voice Line Test Result Pass
Bridge Tap Not Detected
Repetitive Electrical Impulse Noise Not Detected
Estimated Line Length In Metres 364.5
Upstream Rate Assessment Very Good
Downstream Rate Assessment Very Good
Interference Pattern Not Detected
Service Impact No Impact Observed
Home Wiring Problem Not Detected
Downstream Policing Discard Rate 0.0
Customer Traffic Level Upstream and Downstream Traffic Detected
Technology VDSL
Profile Name 0.128M-80M Downstream, Retransmission Low - 0.128M-20M Upstream, Error Protection Off
Time Stamp 2018-02-20T09:45:00
Parameters MIN MAX AVG
Down Stream Line Rate 76.9 Mbps 78.2 Mbps 77.5 Mbps
Up Stream Line Rate 20.0 Mbps 20.0 Mbps 20.0 Mbps
Up Time 864.0 Sec 900.0 Sec 899.8 Sec
Retrains 0.0 1.0 0.0
Current and Last 15 Minute Bin Performance
Parameters Last Traffic Count(Upto 15 mins) Current Traffic Count(Upto 15 mins)
Start Time Stamp 2018-03-05T09:09:24Z 2018-03-05T09:24:24Z
Ingress Code Violation 0 3
Egress Code Violation 0 0
Errored Seconds 0 0
Severely Errored Seconds 0 0
Unavailable Seconds 0 0
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 4,949
Thanks: 418
Fixes: 149
Registered: 01-01-2012

Re: GEA line test request please.

@andytay And here is yours.

Test Outcome Pass
Test Outcome Code GTC_FTTC_SERVICE_0000
Description GEA service test completed and no fault found .
Main Fault Location OK
Sync Status In Sync
Downstream Speed 40.0 Mbps
Upstream Speed 10.0 Mbps
Appointment Required N
Fault Report Advised N
NTE Power Status PowerOn
Voice Line Test Result Pass
Bridge Tap Not Detected
Repetitive Electrical Impulse Noise Not Detected
Estimated Line Length In Metres 458.5
Upstream Rate Assessment Very Good
Downstream Rate Assessment Very Good
Interference Pattern Not Detected
Service Impact No Impact Observed
Home Wiring Problem Not Detected
Downstream Policing Discard Rate 0.0
Customer Traffic Level Upstream and Downstream Traffic Detected
Technology VDSL
Profile Name 0.128M-40M Downstream 3dB, Retransmission Low - 0.128M-10M Upstream, Error Protection Off
Time Stamp 2018-02-20T09:45:00
Parameters MIN MAX AVG
Down Stream Line Rate 27.8 Mbps 39.9 Mbps 35.4 Mbps
Up Stream Line Rate 9.9 Mbps 9.9 Mbps 9.9 Mbps
Up Time 801.0 Sec 900.0 Sec 899.8 Sec
Retrains 0.0 3.0 0.0
Current and Last 15 Minute Bin Performance
Parameters Last Traffic Count(Upto 15 mins) Current Traffic Count(Upto 15 mins)
Start Time Stamp 2018-03-05T09:14:38Z 2018-03-05T09:29:38Z
Ingress Code Violation 0 0
Egress Code Violation 0 0
Errored Seconds 0 0
Severely Errored Seconds 0 0
Unavailable Seconds 0 0
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
andytay
Rising Star
Posts: 95
Thanks: 15
Registered: 17-05-2016

Re: GEA line test request please.

 

Thank you Matthew Thumbs Up

Malcky
Grafter
Posts: 70
Thanks: 4
Registered: 01-08-2015

Re: GEA line test request please.

Thanks for doing that Matthew.

Plusnet Help Team
Plusnet Help Team
Posts: 6,234
Thanks: 1,678
Fixes: 321
Registered: 21-04-2017

Re: GEA line test request please.

On behalf of Matthew, no problems at all. Smiley

Please let us know if you need any further help.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team