Plusnet Fibre Broadband down since 6.30pm 29th November?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Plusnet Fibre Broadband down since 6.30pm 29th...
Plusnet Fibre Broadband down since 6.30pm 29th November?
30-11-2016 9:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I think the whole of Plusnet Broadband has been down since 6.30pm yesterday. I tried phoning shortly thereafter and had a recorded message tell me the queue time was an hour - always a good indicator the whole system has gone down.
Still not working today (I'm on my mobile hotspot).
One star from 1605 reviews - seems about right: https://uk.trustpilot.com/review/www.plus.net
Re: Plusnet Fibre Broadband down since 6.30pm 29th November?
30-11-2016 12:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Are you ok to advise the sort of errors you're getting?
You did have a brief disconnection on the night in question, but you're back up and showing in sync.
The type of usage you're transmitting shows that it's not a stale session in this instance, which I know you contacted us last Friday to discuss.
Matty
Re: Plusnet Fibre Broadband down since 6.30pm 29th November?
30-11-2016 12:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Back up and running now, thanks.
Re: Plusnet Fibre Broadband down since 6.30pm 29th November?
30-11-2016 12:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for confirming that to us.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Plusnet Fibre Broadband down since 6.30pm 29th...