Plusnet Fibre Broadband down since 6.30pm 29th November?

[#1]

I think the whole of Plusnet Broadband has been down since 6.30pm yesterday. I tried phoning shortly thereafter and had a recorded message tell me the queue time was an hour - always a good indicator the whole system has gone down.

Still not working today (I'm on my mobile hotspot).

One star from 1605 reviews - seems about right: https://uk.trustpilot.com/review/www.plus.net

[#2]

Are you ok to advise the sort of errors you're getting?

You did have a brief disconnection on the night in question, but you're back up and showing in sync.

The type of usage you're transmitting shows that it's not a stale session in this instance, which I know you contacted us last Friday to discuss.

Matty

[#3]

Back up and running now, thanks.

[#4]

Thanks for confirming that to us.