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No internet but plusnet hub blue

andyjreading
Newbie
Posts: 1
Thanks: 3
Registered: ‎22-09-2021

No internet but plusnet hub blue

Internet is down across the house but plusnet hub has blue light. Have logged into the router and it isn't saying there are any connection issues with the Internet. What now?
28 REPLIES 28
Zack
Dabbler
Posts: 20
Thanks: 2
Fixes: 1
Registered: ‎21-01-2021

Suddenly no internet hub 1.

my internet/wifi connection has stopped all of a sudden. it tells me I'm "connected without internet."
the box itself is still blue "everything is ok" light. I've tried restarting it and my phone, as well as unplugging and unwiring it however it hasn't appeared to have mafe any difference. its 2am right now so I'm going to sleep and hope the problem is only temporary. however if not I'd appreciate some help from you guys. thx
i
Richinwolves
Newbie
Posts: 2
Thanks: 1
Registered: ‎22-09-2021

Re: No internet but plusnet hub blue

I have the same here in Wolverhampton. Blue light on hub but cannot connect to WiFi.
Richinwolves
Newbie
Posts: 2
Thanks: 1
Registered: ‎22-09-2021

Re: Suddenly no internet hub 1.

Exact same issue here. 4am in Wolverhampton.
Arroyo10
Newbie
Posts: 1
Thanks: 2
Registered: ‎22-09-2021

Re: No internet but plusnet hub blue

Have the exact same issue here in Rhondda, south wales.
mrbones1
Newbie
Posts: 5
Thanks: 2
Registered: ‎22-09-2021

Re: No internet but plusnet hub blue

Same here in Gloucester. I have looked around on the Internet on my phone and it looks like its plusnet problem across the network. All reporting the same thing blue light but no internet.
julian384
Newbie
Posts: 1
Thanks: 1
Registered: ‎15-07-2017

Re: No internet but plusnet hub blue

Same in Bristol. Funny how the plus net service status page reports it all green and working fine 🙃
cliveaids
Newbie
Posts: 1
Registered: ‎22-09-2021

Re: No internet but plusnet hub blue

Same issue in Brighton. Using my own router which says fibre connection is working but connection isn't reaching the Internet
Incyspider
Newbie
Posts: 1
Registered: ‎22-09-2021

Re: No internet but plusnet hub blue

Same here in Barnstaple, devon
dbarton68
Hooked
Posts: 8
Registered: ‎22-09-2021

Re: No internet but plusnet hub blue

Newport - South Wales also off.  From looking at down detector would appear issues started around 1am this morning.

RonnieD
Newbie
Posts: 1
Registered: ‎22-09-2021

Re: No internet but plusnet hub blue

Same problem here in Belfast.
Abercol
Newbie
Posts: 1
Registered: ‎22-09-2021

Re: No internet but plusnet hub blue

Same here in Brechin, Scotland, dropped around 12:35am and still down this morning. Connected, no internet.

MikeJB
Newbie
Posts: 5
Registered: ‎28-08-2020

Re: No internet but plusnet hub blue

Same on the Isle of Wight. Any news from Plusnet about what is going on?
DaveHope1701
Newbie
Posts: 4
Registered: ‎20-08-2017

Re: No internet but plusnet hub blue

Same issue this morning in Stonehaven using my own router

Said connected but couldn't reach any website or ping google

Contacted PlusNet via their support text system but no reply yet

sxbenn1
Newbie
Posts: 1
Registered: ‎22-09-2021

Re: No internet but plusnet hub blue

Same here in Co Durham