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New to Fibre from ADSL2+

StingA
Grafter
Posts: 162
Thanks: 6
Registered: ‎22-06-2009

New to Fibre from ADSL2+

Hey
Well I've had my fair share of problems on ADSL over the past year. FTTC Cab went live around 2 weeks ago and I was moved onto it today via self install.
Profile needs a nudge but I guess it will correct itself.

The cab is around 300m from my house, are the line stats ok? Attenuation and sync?

Dan
3 REPLIES 3
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,908
Thanks: 1,525
Fixes: 479
Registered: ‎01-01-2012

Re: New to Fibre from ADSL2+

Just responded to the tweet you sent in.
If you log into your router and disconnect then reconnect you should see a increase.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
StingA
Grafter
Posts: 162
Thanks: 6
Registered: ‎22-06-2009

Re: New to Fibre from ADSL2+

Added some stats:
Are the HEC and CRC errors anything to worry about?
enable=1
status=Up
linkEncapsulationRequested=
linkEncapsulationUsed=G.993.2_Annex_K_PTM
modulationType=VDSL2
lineEncoding=
allowedProfiles=8a,8b,8c,8d,12a,12b,17a,30a
currentProfile=17a
dataPath=Fast
interleaveDepth=0
lineNumber=0
upstreamCurrRate=19999
downstreamCurrRate=79987
upstreamMaxRate=43389
downstreamMaxRate=124329
upstreamNoiseMargin=233
downstreamNoiseMargin=189
upstreamAttenuation=0
downstreamAttenuation=146
upstreamPower=31
downstreamPower=139
totalStart=10139
showtimeStart=9779
quarterHourStart=0
receiveBlocks=0
transmitBlocks=0
cellDelin=0
linkRetrain=0
initErrors=0
initTimeouts=0
lossOfFraming=0
erroredSecs=0
X_TP_US_ErroredSecs=0
severelyErroredSecs=0
X_TP_US_SeverelyErroredSecs=0
FECErrors=0
ATUCFECErrors=5
HECErrors=132
ATUCHECErrors=0
CRCErrors=65
ATUCCRCErrors=0
[error]0
Dan
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: New to Fibre from ADSL2+

You need to wait at least 24hours on a new installation before DLM will make any adjustments to your Current Sync rates which will always start quite high. It's then that you will know if error rates and cross-talk are having any significant effect.
Edit: IIRC those changes (if any) will be made in the early hours.