cancel
Showing results for 
Search instead for 
Did you mean: 

New speeds?

Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: New speeds?

I explained to Plusnet  when I signed up for the 40/20 deal that I would be using an unwired set up. I was told this was fine and from the results I achieved from the start I assume this should still be the case.

Wireless speeds can't be guaranteed which is why we always ask for tests on a wired connection.

 

Your estimates are good, so you should achieving close to the fastest speeds for your package:

 

Featured Products

Downstream Line Rate(Mbps)

Upstream Line Rate(Mbps)

Downstream Range(Mbps)

WBC FTTC Availability Date

WBC SOGEA Availability Date

Left in Jumper

  High Low High Low        
VDSL Range A (Clean) 80 64.1 20 20 -- Available -- --

 

Your line is stable so that's not causing any problems:

 

 

Your line is in sync at a higher speed that your package, so that's not causing any problems either:

Sync Status In Sync
Downstream Speed 73.2 Mbps
Upstream Speed 20.0 Mbps

 

If your speeds are consistently slow on a *wired* connection I'd advise reporting the issue to us at https://faults.plus.net

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
patti
Grafter
Posts: 165
Thanks: 9
Registered: ‎25-01-2015

Re: New speeds?

Thanks Chris, 

Are there any ways of stabilising a non wired connection a bit more, could I change the channel would that help and how do I do that?

Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: New speeds?

There's some guides here: https://www.plus.net/help/broadband/getting-the-best-wifi-signal/

 

Hopefully they'll help out.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.