New speeds for new customers?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- New speeds for new customers?
New speeds for new customers?
29-06-2016 11:32 PM - edited 29-06-2016 11:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've just read about the upcoming change for existing customers on the 40/20 service, to 52/9.4 (55/10???).
Is anything going to happen for new fibre customers to the 38/1.9 service?
I suppose I'm asking: is the 52/9.4 only going to be available to existing customers who are lucky* enough to be on that original 40/20 speed? Or will the 38/1.9 change to that?
I'm struggling to justify the cost of moving from my ADSL to 80/20 Unlimited Extra, and the 52/9.4 would be enough and more affordable assuming the same pricing as the Unlimited. 38/1.9 isn't worth paying that extra for.
*I know losing 10Mbps upstream isn't 'lucky'.
Re: New speeds for new customers?
29-06-2016 11:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This has been puzzling me too, unless the fibre options are going to be three tiered at 80/20, 55/10, 40/2 I'd have to assume that 40/2 will all, slowly, be moved up to 55/10 in a similar roll out to ADSL Max -> ADSL2 upgrades were.
Maybe 40/20 is a smaller footprint of users to test out the regrades on which is why we're going first.
It could also be that as 40/20 is (i believe) an artificially throttled 80/20 service, regrading them first will save PN more money in the short term as their costs to wholesale will drop and then they can concentrate on the 40/2ers.
All, uninformed speculation of course, maybe we'll get a definitive answer in the morning.
Re: New speeds for new customers?
30-06-2016 12:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
BT are offering 52mb as standard now aswell.
Re: New speeds for new customers?
30-06-2016 2:18 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm on 40/20 and dsl checker only shows 35mb, so I kinda get around that on speedtest. So the 52mb is not going to benefit me, It's just a white flag to the price increase.
Re: New speeds for new customers?
30-06-2016 6:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes i have said this previously , PN are trying to make customers think they are getting something for FREE ,, You are getting extra download ?? In reality most will stay at their speed as is now , maybe a minor increase .
But the main thing most will see is a drop !! in upload speed
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: New speeds for new customers?
30-06-2016 9:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm on 40/20 getting 30/5 what will I be on at my upcoming contract renewal?
Re: New speeds for new customers?
30-06-2016 9:49 AM - edited 30-06-2016 9:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
There will be no changes to anybody on 40/10, though bear in mind it's a legacy package so any changes would lead to 40/2.
Read the OP incorrectly. There won't be any changes to anyone on 40/2 packages.
Matty
Re: New speeds for new customers?
30-06-2016 9:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@MattyC wrote:
There will be no changes to anybody on 40/10, though bear in mind it's a legacy package so any changes would lead to 40/2.
Matty
Yes but I'm supposed to be 40/20 and getting 5. So what effect will I see?
Re: New speeds for new customers?
30-06-2016 10:01 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Your product will change, though it's likely that you'll see the same speeds based on the standard of your connection.
Re: New speeds for new customers?
30-06-2016 10:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It's unlikely to make any change for you as you're not at the top end of either the upload or download speeds.
Re: New speeds for new customers?
30-06-2016 10:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@MattyC wrote:
Read the OP incorrectly. There won't be any changes to anyone on 40/2 packages.
Matty
Then, will PN be offering the 52/9 to new customers as a package in its own right? Or, after August when all this happens (I think) - will the same two packages (40/2 and 80/20) still exist as they are, and only those on fibre?
I'm pressing the issue because the 52/9 would suit me... the 40/2 is useless for the upload speed and 80/20 is more than I can justify spending.
Since it looks like I do *need* to get some more speed, that means potentially looking elsewhere at 55/10-ish offers. That's a shame when I've been here for... so long I can't even remember.
Re: New speeds for new customers?
30-06-2016 10:42 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
There are no plans to offer this to new customers right now, it's only changing for those on the older 40/20 product.
Re: New speeds for new customers?
30-06-2016 10:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you for the confirmation. That's a shame though.
Re: New speeds for new customers?
30-06-2016 12:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
MattyC ? Your product will change, though it's likely that you'll see the same speeds based on the standard of your connection
So am i correct in presuming that despite PN Hype of Ok we have given customers extra download speeds ,
The majority of customers in fact will only see a lowerd upload ?
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: New speeds for new customers?
30-06-2016 12:10 PM - edited 30-06-2016 4:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If the customer isn't going to see any change on the upload, it's likely they won't see much of a detriment on the download too in reality as their line may not be capable of seeing higher speeds than 10Mb/s on up if they can't get near the 40Mb/s on down.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- New speeds for new customers?