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New Fibre customer - slow company VPN

FIXED
Camelface69
Newbie
Posts: 4
Registered: ‎17-05-2016

Re: New Fibre customer - slow company VPN

Still frightfully slow here I'm afraid Sad A speed test outside of the VPN shows 22 Mbps but less than 1 through the VPN.

Matt
MisterW
Superuser
Superuser
Posts: 15,123
Thanks: 5,767
Fixes: 411
Registered: ‎30-07-2007

Re: New Fibre customer - slow company VPN

There were some DTLS/VPN signature updates rolled last Thursday (19th) but that seems to be after the above problems were reported.

@bobpullen, Is it likely to need a disconnect/reconnect by CamelFace69 to pick up the new signatures ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,903
Thanks: 5,008
Fixes: 316
Registered: ‎04-04-2007

Re: New Fibre customer - slow company VPN

Wouldn't have thought so, but it can't hurt.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Camelface69
Newbie
Posts: 4
Registered: ‎17-05-2016

Re: New Fibre customer - slow company VPN

I'll give it a go and report back...
crazyraptor
Newbie
Posts: 1
Registered: ‎03-06-2016

Re: New Fibre customer - slow company VPN

Hi, I am also having issues with the cisco anyconnect vpn client. It shows connected but after a minute or so, there is basically no access anymore to internet or any of the company tools. It's fine when i log-off (35Mb). The client shows connected but everything times out.  any suggestion of what i could try? 

MisterW
Superuser
Superuser
Posts: 15,123
Thanks: 5,767
Fixes: 411
Registered: ‎30-07-2007

Re: New Fibre customer - slow company VPN

Hi crazyraptor, Have you recently migrated to PlusNet and changed your router ?

If so it's probably worth reading this thread https://community.plus.net/t5/Fibre-Broadband/Can-t-remote-desktop-through-VPN/td-p/1330105/highligh... and checking that you haven't got a clash of IP address with the remote network

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.