New Connection
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New Connection
10-08-2016 7:50 PM - edited 10-08-2016 8:27 PM
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Hello i just got connected and my profile is on 30/2 in the router(Hub One)when it should be 80/20. Will it get any faster or is that the max?
I'm not connected to the master socket but i will try this tomorrow.
Thanks
Bernie
Re: New Connection
10-08-2016 8:19 PM
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Welcome to the forum.
I think you need to connect to the master socket to see if the extension is at fault. FTTC should be at full speed from day 1 if everything is working correctly.
By the way, the fastest Plusnet service is 80/20 not 80/40 as you wrote.
Re: New Connection
10-08-2016 8:31 PM - edited 10-08-2016 8:33 PM
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Yeah i meant 80/20
I'll give it a try tomorrow as its a house i'm moving into.
I just thought the profile in the router would be 80/20 and i would understand if i was getting less as it could be a fault with the data extension.
This is what my profile says
Postcode:
Phone exchange:WIGAN
Estimated line speed:47Mb (This may vary between 35Mb and 47.9Mb) - Checked on 2016-07-25 01:26:46Current line speed:78 Mb
Thanks for the welcome
Re: New Connection
10-08-2016 9:53 PM
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The router info is taken from what it sees on the line, not some marketing speech speed which the upto 80/20 is really. So it can be at variance to expectations.
You may want to check what the BT speed estimate is given as at http://www.dslchecker.bt.com/adsl/ADSLChecker.Telephone?URL=&SP_NAME=a%20service%20provider&VERSION=...
And the Plusnet Line Speed may not be of much use, according to Bob Pullen, especially if your line is on the new network.
Of course, you may just have a fault.
Look forward to seeing the results of your testing.
Re: New Connection
11-08-2016 9:43 AM
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Re: New Connection
11-08-2016 10:01 AM
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Thanks any idea how long that will take?
I'm gonna have a look at the wiring later and try the master socket.
Cheers
Re: New Connection
11-08-2016 10:04 AM
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Re: New Connection
11-08-2016 10:26 AM
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its on a data extesion from a mk3 master socket which is in the basement. Its an old cable that is already installed but i just wanted to try it before i start drilling and ripping things up
Re: New Connection
11-08-2016 10:37 AM
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So not a fault, just Plusnet ordering the wrong product for you
Sometimes I wonder why I bother when the supplier gets something so simple so wrong.
Re: New Connection
11-08-2016 4:12 PM
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Is there any chance my download speed will increase when I go on the 80/20 profile?
Re: New Connection
11-08-2016 4:31 PM
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Re: New Connection
12-08-2016 6:34 PM
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Well i'm now getting 30/4 so slightly better.I was hoping to get at least the minimum i was told id get(35)
Can you just double check my profile please as i get the full 30/4 like im being capped.
Thanks
Re: New Connection
15-08-2016 6:00 PM - edited 15-08-2016 6:02 PM
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I now have nearly 2 days uptime and its slowly creeping up. Im on 30829/4227 from 29/4
Its a shame your lower package is 40/2 as id swap to that but i like the extra upload speed.
Cheers for the help
Re: New Connection
25-08-2016 11:22 AM
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Hello I got this email the other day
When you signed up for Plusnet Broadband, we gave you an estimated line speed. Now that your broadband has now been active for 14 days, we thought we'd let you know the speed as it stands today, by way of comparison. | ||||
Ive tried all the suggestions and i've also run a new data extension with good cat5e cable to an rj11 data socket but still get the same speeds. The connection feels very stable and probably the only times i've been disconnected is when i've been sorting the wiring and trying the master socket. Anything else i can try or should i report a fault? Thanks |
Re: New Connection
25-08-2016 11:53 AM
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