Latency on Fibre + dropped UL speed.
Hi guys,
I was upgraded to fibre earlier this morning. Very happy with the speeds initially, 37.8Mb down and 18.8Mb up - basically the maximum for my selected package. A big thanks to everyone at plusnet for making the upgrade experience so easy!
Anyhow, since then (with no disconnections of the vDSL modem/my router), my upload speed has dropped to just under 10Mbps. Upload was the primary reason for going with fibre as I sometimes need to access my machine and data on it remotely, plus I upload a lot of photos to flickr and it always (used to) take an age
Firstly, should the speed have dropped off so quickly? - and will it increase back up to the 19Mb mark? I understand if I disconnected that DLM would have perhaps dropped the speed but I cannot see any particular reason for dropping to half the speed over the course of a few hours. Of course, all tests are performed through a wired machine.
Secondly, since upgrading to fibre, my latency has increased above that of my old ADSL connection. It used to return 16ms from the thinkbroadband quality monitor, and now its at 26ms. Is this something that should improve over time, or is it perhaps because I was previously on the gaming profile, and it simply needs to be turned back on? Low latency is good for gaming, but also as I work over citrix and sometimes, I need thinks to refresh quickly
Thanks
Ian
I was upgraded to fibre earlier this morning. Very happy with the speeds initially, 37.8Mb down and 18.8Mb up - basically the maximum for my selected package. A big thanks to everyone at plusnet for making the upgrade experience so easy!
Anyhow, since then (with no disconnections of the vDSL modem/my router), my upload speed has dropped to just under 10Mbps. Upload was the primary reason for going with fibre as I sometimes need to access my machine and data on it remotely, plus I upload a lot of photos to flickr and it always (used to) take an age
Firstly, should the speed have dropped off so quickly? - and will it increase back up to the 19Mb mark? I understand if I disconnected that DLM would have perhaps dropped the speed but I cannot see any particular reason for dropping to half the speed over the course of a few hours. Of course, all tests are performed through a wired machine.
Secondly, since upgrading to fibre, my latency has increased above that of my old ADSL connection. It used to return 16ms from the thinkbroadband quality monitor, and now its at 26ms. Is this something that should improve over time, or is it perhaps because I was previously on the gaming profile, and it simply needs to be turned back on? Low latency is good for gaming, but also as I work over citrix and sometimes, I need thinks to refresh quickly
Thanks
Ian
Great that everything went so well for you this morning with the install.
What are the upload speeds looking like now? Can you provide the output of a BT Speedtest (run the further diagnostics after the first test) http://speedtest.btwholesale.com/
I wouldn't worry too much about a ping of 26ms! That's still around half what I get
Unfortunately making changes to line profiles and settings isn't straightforward on FTTC and is only performed after an engineer visit following a fault report.
What are the upload speeds looking like now? Can you provide the output of a BT Speedtest (run the further diagnostics after the first test) http://speedtest.btwholesale.com/
I wouldn't worry too much about a ping of 26ms! That's still around half what I get
Unfortunately making changes to line profiles and settings isn't straightforward on FTTC and is only performed after an engineer visit following a fault report.