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gateway changes

goatty2
Rising Star
Posts: 182
Thanks: 3
Fixes: 1
Registered: 09-06-2013

gateway changes

anyone else having problem with gateway changes I have had 6 since 12:50 today
had one change on the 7th and one on the 5th of this month
gone about 18 days without a change before this
27 REPLIES
rongtw
Seasoned Hero
Posts: 6,813
Thanks: 1,421
Fixes: 12
Registered: 01-12-2010

Re: gateway changes

yup the other day i was auto swapped to a BNG ,,,,  but weird since forum change my post has disappeared  Embarrassed
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rongtw
Seasoned Hero
Posts: 6,813
Thanks: 1,421
Fixes: 12
Registered: 01-12-2010

Re: gateway changes

and 2 more times  Angry Angry  last night at 22.00 kicked off BNG01 , and now 08.00 just lost connection now on  ptn-ag02.  Huh  come on PN what going on
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: gateway changes

None of the ping graphs on the Community page are showing any issues.
More likely, you're losing sync with the cabinet.
rongtw
Seasoned Hero
Posts: 6,813
Thanks: 1,421
Fixes: 12
Registered: 01-12-2010

Re: gateway changes

So is that my router , causing this ?
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
LukeS
Grafter
Posts: 203
Registered: 09-05-2014

Re: gateway changes

Hi goatty2,
Please see your radius log below, you'll notice a similar amount of disconnections to the changes in gateways you've mentioned. We have been doing some maintenance but it's unlikely to have caused that many drops. Have you noticed any change in the download or upload speed?
Maintenance - http://usertools.plus.net/status/archive/1412777996.htm
<img src="http://community.plus.net/visualradius/generated/image14128427257210.png"/>
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: gateway changes

Quote from: rongtw
So is that my router , causing this ?

Not quite sure.
Is your IP Profile unchanged?
LukeS
Grafter
Posts: 203
Registered: 09-05-2014

Re: gateway changes

@rongtw
As discussed, the drops seem fairly random, have you turned off your equipment at all? At the moment, I think the best thing to do is monitor the connection but if it continues to drop we'll run some further diagnostics.
<img src="http://community.plus.net/visualradius/generated/image14128437179795.png"/>
rongtw
Seasoned Hero
Posts: 6,813
Thanks: 1,421
Fixes: 12
Registered: 01-12-2010

Re: gateway changes

Cheers for your call Luke , have changed details now  Wink
PS my router is on 24/7
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
LukeS
Grafter
Posts: 203
Registered: 09-05-2014

Re: gateway changes

I've just tested the line and everything seems fine apart from :-
"The firmware loaded onto this modem is not current. Please instruct your customer to power down and then power up the modem again to load the latest firmware version"
When you get chance, power down the modem for a few minutes and then monitor for a couple of days.
rongtw
Seasoned Hero
Posts: 6,813
Thanks: 1,421
Fixes: 12
Registered: 01-12-2010

Re: gateway changes

my current  Firmware Version
V1.0.2.68_60.0.93
i have a netgear WNR1000v3
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Community Gaffer
Community Gaffer
Posts: 17,642
Thanks: 635
Fixes: 160
Registered: 05-04-2007

Re: gateway changes

I think Luke might have been referring to the Openreach modem, rather than your router/
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
rongtw
Seasoned Hero
Posts: 6,813
Thanks: 1,421
Fixes: 12
Registered: 01-12-2010

Re: gateway changes

ooooops DOH  Cheesy
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
ghos7em1
Grafter
Posts: 247
Registered: 13-05-2014

Re: gateway changes

whats the latest firmware for openreach modem?
goatty2
Rising Star
Posts: 182
Thanks: 3
Fixes: 1
Registered: 09-06-2013

Re: gateway changes

Hi Luke S
Had 5 gateway change on  13/08/14
and no change in speed
http://www.speedtest.net/my-result/3689815774
then the speed slowly went down till
http://www.speedtest.net/result/3731477331.png
did a ticket and was told after testing there was nothing wrong.
it stopped at that rate till the 7th October and then shot up
http://www.thinkbroadband.com/speedtest/button/141270467136921551317.png
just have to wait and see if ispeed goes down again