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Just upgraded to extra - no change

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NickF
Dabbler
Posts: 12
Registered: ‎05-10-2010

Just upgraded to extra - no change

Just upgraded to fibre extra upload has increased but no change to download.

Any buttons need pressing your end Plus net ?

 

Thanks 

Nick

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 6,113
Thanks: 591
Fixes: 229
Registered: ‎01-01-2012

Re: Just upgraded to extra - no change

I can see the upgrade has gone through but it appears your sync speeds aren't syncing above 38mbps.

I'd recommend raising a fault here so we can look into this further.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team