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Internet down
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Internet down
12-10-2016 2:02 PM
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I came back from work yesterday evening to find my router having an orange light with the broadband light flashing red. It is plugged into the master socket and we have a dial tone. I have tried all of the suggestions on how to fix it but with no luck.
I believe we are connected to the Broomhill exchange so I'm not sure if the problem could be with a fault in the line.
I was wondering if anyone could advise?
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Re: Internet down
12-10-2016 2:29 PM
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I believe that you've managed to get back online just shy of five minutes ago? Let me know if that's not the case, but you're showing in sync.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
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Re: Internet down
13-10-2016 7:21 AM
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Thank you for looking into this. We were connected yesterday however the connection dropped during the night and we have lost connection. Any ideas what could be causing the problem?
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