Horrendous speeds on Fibre Extra
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Horrendous speeds on Fibre Extra
16-11-2017 9:08 AM
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Migrated from BT yesterdqay.
Was getting 54mb with BT on a speedtest.
I am now getting 0.79mb.
Browsing is impossible.
Am getting fobbed off with the 10 day training period myth from Support.
Basically they won't address the fault for 10 days.
Re: Horrendous speeds on Fibre Extra
16-11-2017 9:56 AM
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Have you done the BT speed test to see where your profile sits? If you enter your number into the further diagnostics http://www.speedtest.btwholesale.com/PerformanceTesterWS/diagnostics.do - it might take a few goes as it doesn't seem to be working everytime at the moment, at least, not for me.
Re: Horrendous speeds on Fibre Extra
16-11-2017 10:00 AM
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I am at work so can't check till tonight.
Surely the PN agent should have got this checked in the first instance when I raised the ticket instead of fobbing me off.
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