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High Latency

leebohan
Newbie
Posts: 1
Registered: 30-11-2015

High Latency

Hi,
Since switching from BT to PlusNet we are occaisionally seeing ridiculously high ping times to Interner sites (800ms+ compared to normal 20ms or so).
At these times web access becomes slow but once a download is running it is fast.
We never had this problem with BT.
Any ideas / suggestions please?Huh
Cheers,
Lee.