Fallen Below Minimum Estimated Line Speed

[#1]

Hi @ckcomputing, thanks for getting back to us.

Our latest line test is showing you as currently syncing at 64mbps - is this indicative of what you're actually seeing performance wise?

[#2]

@OskarPapa

Thank you for your reply. I am currently synching at 62Mb, which is below what I would expect, considering when I re-negotiated a new 12 month contract last month I was quoted the following:

SPEED
Your download speed range is 72 to 80 megabits per second.

I will keep monitoring my line, but would be pleased if I could get to at least the lower end of my quoted range.

Kind regards,

Brian

[#3]

Morning All,

I would be grateful if someone would take a look at my ticket #187743901.

Many thanks,

Brian

[#4]

Hi Brian,

Thanks for your time on the phone today - as discussed, I've now booked this in for you and updated your fault ticket.

Best wishes

Dave