FTTC Speed Low

[#1]

Raise ticket 184213684 - Waiting for fault to be raised with BT.

[#2]

Attached Line Sync prior to Plusnet switch over.

[#3]

Hi Chris, I've just picked up the fault ticket and added an update for you. I hope that helps move things forward. 

[#4]

Thanks - I've replied to the ticket for you.

Cheers!

[#5]

hi @chrisb92 

I can see this has been booked in for you. 

Let us know how this appointment goes tomorrow.

Thanks, 

MoR

[#6]

It's now 1PM - No show from BT. Speeds still the same.

[#7]

I'm so sorry for the inconvenience with this, I've just responded on your account https://www.plus.net/wizard/?p=view_question&id=184213684 - Adam 

[#8]

I've closed it by mistake can you re-open?

And any day is fine aslong 8am-1PM.

Will they have contact details of me?

Cheers

Chris

[#9]

Hi @chrisb92

I have opened a new ticket for you here. Please let us know your avaialability via this ticket, and drop us a message here once you have done, so that we can book the appointment for you.

[#10]

I think the DSLAM has sorted it's self out now to be honest.

Can you give me an up to date sync info?

Ta

[#11]

Hi Chris,

Thanks for coming back to us.

You're currently syncing up at 55mb/s which is right at the top end of your line estimates.

Best wishes

Dave