FTTC Speed Low
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FTTC Speed Low
06-11-2018 9:02 PM
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Raise ticket 184213684 - Waiting for fault to be raised with BT.
Re: FTTC Speed Low
06-11-2018 9:09 PM
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Attached Line Sync prior to Plusnet switch over.
Re: FTTC Speed Low
07-11-2018 2:55 PM
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Re: FTTC Speed Low
07-11-2018 4:39 PM
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Thanks - I've replied to the ticket for you.
Cheers!
Re: FTTC Speed Low
08-11-2018 12:31 PM
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hi @chrisb92
I can see this has been booked in for you.
Let us know how this appointment goes tomorrow.
Thanks,
MoR
Re: FTTC Speed Low
09-11-2018 1:00 PM
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It's now 1PM - No show from BT. Speeds still the same.
Re: FTTC Speed Low
09-11-2018 6:28 PM
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I'm so sorry for the inconvenience with this, I've just responded on your account https://www.plus.net/wizard/?p=view_question&id=184213684 - Adam
Re: FTTC Speed Low
09-11-2018 11:46 PM
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I've closed it by mistake can you re-open?
And any day is fine aslong 8am-1PM.
Will they have contact details of me?
Cheers
Chris
Re: FTTC Speed Low
11-11-2018 10:33 AM
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Hi @chrisb92
I have opened a new ticket for you here. Please let us know your avaialability via this ticket, and drop us a message here once you have done, so that we can book the appointment for you.
Re: FTTC Speed Low
17-11-2018 11:29 AM
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I think the DSLAM has sorted it's self out now to be honest.
Can you give me an up to date sync info?
Ta
Re: FTTC Speed Low
18-11-2018 7:59 PM
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Hi Chris,
Thanks for coming back to us.
You're currently syncing up at 55mb/s which is right at the top end of your line estimates.
Best wishes
Dave
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