Error on some websites
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Error on some websites
14-08-2015 1:12 PM
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My router has connected fine and I can browse the odd website but the vast majority just get re-directed to as "Failed Billing" URL.
Any clues? Will the connection eventually work?
Re: Error on some websites
14-08-2015 1:35 PM
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Check this out: http://www.plus.net/support/service/policies/failedbilling.shtml
Re: Error on some websites
14-08-2015 2:00 PM
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I'm not getting the failed payments URL now... but some sites work (google, fastmail ) and others don't (bbc, amazon)...
Very odd...
Re: Error on some websites
14-08-2015 2:01 PM
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Are you connecting using wifi or ethernet?
Have you tried deleting your cache etc?
Rick.
Re: Error on some websites
14-08-2015 2:07 PM
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Have reboted router and caches cleared in Firefox
Error - "The connection was reset"
Re: Error on some websites
14-08-2015 2:09 PM
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Have you tried another browser? Chrome?
Re: Error on some websites
14-08-2015 3:49 PM
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Some sites work fine (uk.yahoo.com) but others (www.amazon.co.uk) fail to load... Possible some web cache/balancer issue in the network.
Have raised with PlusNet ... let's see what happens.
My first day, not a good experience so far
Re: Error on some websites
14-08-2015 3:51 PM
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Try to avoid resetting your router.
Hopefully it is something real simple that is wrong.
Have you tried rebooting your computer?
Re: Error on some websites
14-08-2015 4:06 PM
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Yep... I'll start t get more worried if the issue is still there In the morning 🙂
Re: Error on some websites
14-08-2015 4:09 PM
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Re: Error on some websites
14-08-2015 4:27 PM
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Re: Error on some websites
14-08-2015 4:33 PM
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It's really odd.
This link will tell you which gateway you're connected to: http://usertools.plus.net/@gateway/
You could make a note of it and log into the router and disconnect from the Internet and reconnect.
Leave it a few mins and check if you've changed internet gateways and see if the problem persists.
I'm assuming everything was ok with your previous ISP? Were you on fibre with them?
Rick.
Re: Error on some websites
14-08-2015 6:01 PM
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"The page isn't redirecting properly" with the URL in the address bar of "http://failed.billing.plus.net/apps/payment/failed" !!
Noticed that I can now access microsoft.com, but still no access to BBC/Amazon..
Yes, was with BT Infinity yesterday and was working fine...
Just noticed that it ALWAYS works with https:// , but fails with http:// ; --- So I think it is a caching issue in Plusnet land somewhere and the https:// will be forcing end-end encrypted communication that cannot be cached....
Re: Error on some websites
14-08-2015 6:06 PM
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It's all very bizarre!
Re: Error on some websites
14-08-2015 6:08 PM
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Rick.
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