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Constant disconnections
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Constant disconnections
on 15-11-2016 12:39 AM - last edited on 15-11-2016 3:07 AM by Mav
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Hi All,
My Hub one router is constantly disconnecting every few minutes, can anyone help please.
1. Product name: | Plusnet Hub |
2. Serial number: | +081441+NQ63204365 |
3. Firmware version: | Software version 4.7.5.1.83.8.226 Last updated 01/11/16 |
4. Board version: | Plusnet Hub One |
5. DSL uptime: | 0 days, 04:23:41 |
6. Data rate: | 1999 / 39950 |
7. Maximum data rate: | 16965 / 68471 |
8. Noise margin: | 21.0 / 15.2 |
9. Line attenuation: | 27.6 / 19.7 |
10. Signal attenuation: | 27.3 / 19.7 |
11. Data sent/received: | 7.3 GB / 95.4 GB |
12. Broadband username: | xxx@plusdsl.net |
13. 2.4 GHz Wireless network/SSID: | bonglegeedle |
14. 2.4 GHz Wireless connections: | Enabled (802.11 b/g/n (up to 144 Mb/s)) |
15. 2.4 GHz Wireless security: | WPA2 |
16. 2.4 GHz Wireless channel: | Automatic (Smart Wireless) |
17. 5 GHz Wireless network/SSID: | bonglegeedle |
18. 5 GHz Wireless connections: | Enabled (802.11 a/n/ac (up to 1300 Mb/s)) |
19. 5 GHz Wireless security: | WPA2 |
20. 5 GHz Wireless channel: | Automatic (Smart Wireless) |
21. Firewall: | Default |
22. MAC Address: | 88:a6:c6:0f:52:08 |
23. Modulation: | G.993.2 Annex B |
24. Software variant: | AA |
25. Boot loader: | 1.0.0 |
Moderator's note by Mike (Mav): Personal information removed from a public forum.
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Re: Constant disconnections
15-11-2016 11:41 AM
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It seems to have only been overnight for some reason as it appears to be stable now.
Our tests aren't showing any issues but if it happens again I'd recommend raising a fault here
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