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Changing to Plusnet and already have fibre
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Changing to Plusnet and already have fibre
13-10-2015 12:30 PM
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If you are changing to Plusnet from other provider and already have fibre does the engineer still come for installation? hAve been trying to ask on Live Chat but there are twenty folk waiting! So thought someone on here may know this already?
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Re: Changing to Plusnet and already have fibre
13-10-2015 12:32 PM
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you will receive an email saying that he will - but he won't
Is that a bit clearer
Is that a bit clearer
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Re: Changing to Plusnet and already have fibre
13-10-2015 1:03 PM
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That is a shame as could do with wiring sorting out! Will have to wait and see then.
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Re: Changing to Plusnet and already have fibre
13-10-2015 4:03 PM
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I changed from BT and PlusNet sent me a new Router, however it needed an Openreach modem to work, which I did not have as I had a Home Hub 5.
I followed the instructions on here and entered my username and PlusNet password in the HH5 and was up and running - got in touch with PlusNet and they send out an Openreach modem.
Worth thinking about what equipment you have at the moment, before you switch.
I followed the instructions on here and entered my username and PlusNet password in the HH5 and was up and running - got in touch with PlusNet and they send out an Openreach modem.
Worth thinking about what equipment you have at the moment, before you switch.
Message 4 of 4
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