cancel
Showing results for 
Search instead for 
Did you mean: 

Download speed dropped from 75Mbps to 20Mbps

hamireid
Newbie
Posts: 2
Registered: 13-10-2015

Download speed dropped from 75Mbps to 20Mbps

Hello,
Looking for some support as my download speed has been a constant 20Mbps for at least the last two days. Prior to that it was a constant 75Mbps. Have I been set to an incorrect speed profile? My line is still syncing at 799999 Mbps, so doesn't look like the issue is there.
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,956
Thanks: 419
Fixes: 152
Registered: 01-01-2012

Re: Download speed dropped from 75Mbps to 20Mbps

Can you test it again now?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
hamireid
Newbie
Posts: 2
Registered: 13-10-2015

Re: Download speed dropped from 75Mbps to 20Mbps

Hello,
Tested again just now and back up to 74Mbps.
Thanks for your help.
Plusnet Help Team
Plusnet Help Team
Posts: 4,956
Thanks: 419
Fixes: 152
Registered: 01-01-2012

Re: Download speed dropped from 75Mbps to 20Mbps

Glad to hear it's sorted.  Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team