Broadband speed
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- Re: Broadband speed
Broadband speed
17-11-2016 10:10 AM
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In the past two weeks I have had 2 visits by OPENREACH engineers, the first was for a noisy line , he found a loose crimp in a cabinet , so I am thinking this is good (speed goes up to 14 meg) however the speed drops back to 6.7. Second engineer arrives as I have reported slow broadband speeds in consultation with a Plusnet employee, he finds nothing as usual , but says he can't understand the low speeds , he resets some equipment to start giving us 30 meg , but speed goes down to 6.7 within minutes. I should be able to get higher speeds than that , in fact I have received 14 meg shortly after first engineer visit. OPENREACH engineer told me that Plusnet has a certain amount of control over the speeds to customers, why do they have to get involved in adjusting speeds ?
Re: Broadband speed
17-11-2016 12:13 PM
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Re: Broadband speed
18-11-2016 3:29 PM
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Rebooting seems to have worked for the moment, speed now up to 14.5meg.
Re: Broadband speed
04-12-2016 11:59 AM
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December 4th phone line still noisy , broadband speed back down to 6 meg , I am getting really fed up.
Re: Broadband speed
04-12-2016 12:20 PM
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Until you get your line sorted so that the noise is no longer present, you cannot expect the best speeds to be maintained.
You will have to repeat the "phone fault" procedure to do that.
Phil
Using a TP-Link Archer VR600 modem-router.
Re: Broadband speed
05-12-2016 11:46 AM
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