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return the router

FIXED
efarnesi777
Hooked
Posts: 5
Registered: ‎19-04-2020

return the router

Hi, I can't find the page to order an envelope to return the router for free to reuse it instead of trashing it.

Can you help? please, I know it's a lot to ask but do you know how long the envelope might take to arrive?

 

2 REPLIES 2
Menace65
Aspiring Pro
Posts: 199
Thanks: 38
Fixes: 4
Registered: ‎03-09-2018

Re: return the router

Just keep it.

Penny
Superuser
Superuser
Posts: 1,306
Thanks: 805
Fixes: 8
Registered: ‎05-04-2007

Re: return the router

Fix

@efarnesi777 wrote:

Hi, I can't find the page to order an envelope to return the router for free to reuse it instead of trashing it.


 

Hi @efarnesi777 

See posts at https://community.plus.net/t5/Everything-else/Return-of-router-etc/m-p/1705561/highlight/true#M23210 and https://community.plus.net/t5/Everything-else/Couple-of-Technicolour-routers-to-return/m-p/1690924/h... .

The Royal Mail link for printing the no-postage-cost label still looks to be working - @Gandalf would probably be the person to ask about whether an envelope could be provided, should you not have something to hand that you can use.

.

Penny Rollo * * * joined Force9 on 17/02/98 * * * with PlusNet from 2000 onwards * * * personal website at pennymidasrollo.plus.com
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.