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remove username from hostname

katga
Newbie
Posts: 2
Registered: ‎16-03-2023

remove username from hostname

I've seen a few posts also raising this issue. I would like my username to be removed from my hostname (I just setup a static ip address with plusnet).

seems to be set to. [username].plus.com, please anonymise it.

 

I assume it set that way for companies 

 

4 REPLIES 4
Baldrick1
Moderator
Moderator
Posts: 12,409
Thanks: 5,583
Fixes: 430
Registered: ‎30-06-2016

Re: remove username from hostname

Moderators Note

This topic has been moved from Broadband to Everything Else

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

katga
Newbie
Posts: 2
Registered: ‎16-03-2023

Re: remove username from hostname

I saw this post and a few others where a ticket has  to be raised for the NetOps teams to fix. I assume only customer support can riase these tickets

https://community.plus.net/t5/Fibre-Broadband/Public-Hostname-using-account-username/m-p/1807612

jab1
Legend
Posts: 19,191
Thanks: 6,306
Fixes: 290
Registered: ‎24-02-2012

Re: remove username from hostname

They can, @Baldrick1  merely moved the topic to the correct board, where it will have better visibility.

John
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: remove username from hostname

Hey there @katga I have created a ticket on https://www.plus.net/wizard/?p=view_question&id=232431481

 

Please reply to that and I will sort it for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team