cancel
Showing results for 
Search instead for 
Did you mean: 

rDNS

FIXED
broadbanduser1
Hooked
Posts: 5
Registered: ‎05-02-2022

rDNS

Hello,

 

What is the process to start a ticket?  I want to have my rDNS changed for my service.

 

Thanks.

4 REPLIES 4
jab1
Legend
Posts: 18,658
Thanks: 6,075
Fixes: 281
Registered: ‎24-02-2012

Re: rDNS

Wait until a staff member  picks this up.

John
broadbanduser1
Hooked
Posts: 5
Registered: ‎05-02-2022

Re: rDNS

Thanks.

Followed the information from the static IP page to the help assistant to request rDNS changes, but that seems to be a dead end now.

It would be good if Plusnet, updated that page or provide an actual link to open a ticket.

willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,679
Thanks: 612
Fixes: 111
Registered: ‎27-11-2020

Re: rDNS

Fix

@broadbanduser1 I sent you a PM to get this sorted out Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
jab1
Legend
Posts: 18,658
Thanks: 6,075
Fixes: 281
Registered: ‎24-02-2012

Re: rDNS

The only way to get this done now is as I said - post a request on here and wait for a staffer to pick it up.

I agree it would help if they updated the page, though.

John