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rDNS configuration

acheeseman
Newbie
Posts: 1
Registered: ‎05-12-2022

rDNS configuration

‎05-12-2022 1:35 PM

Hello, 

I have paid for a fixed IP. On the Fixed ip page in the account management. it states to request the rDNS change though the 'Help Assistant'.
However clicking the link to the help assistant takes you to a page that states tthat you can no longer ask a question through the help assistant. It states for online help and support to click through to the help and support section.
The help and support section seems to offer no reference to rDNS. is my only hope to try the phone number? is there not a way to do this online?

 

Cheers

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Baldrick1
Moderator
Moderator
Posts: 11,684
Thanks: 5,198
Fixes: 418
Registered: ‎30-06-2016

Re: rDNS configuration

‎05-12-2022 2:19 PM - edited ‎05-12-2022 2:20 PM

@acheeseman Welcome to the Community Forums

Your options are to either wait for a member of Plusnert staff to come along here or ring in.

Moderators Note

This topic has been moved from  Broadband to Everything Else

Moderator and Customer
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If it fixed it,  help others - select 'This Fixed My Problem'

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willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,489
Thanks: 554
Fixes: 97
Registered: ‎27-11-2020

Re: rDNS configuration

‎08-12-2022 2:05 PM

Hey there @acheeseman how are you doing? Are you having a good day?

 

Sorry about the delay, it's been super busy recently.

 

Do you want me to change the rDNS for you and if so, what to?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
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