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Plusnet 0800 432 0200 : Call Waiting Times

cosworth2000
Newbie
Posts: 2
Registered: ‎07-12-2022

Plusnet 0800 432 0200 : Call Waiting Times

Attempting to contact Plusnet .0800 432 0200..during the past hour.

 

Multi Xmas songs on an infuriating loop ...but no reply so gave up after hanging on for 51 minutes !

 

The claim by Plusnet for recent 3 months claims average 152 secs !

 

https://www.plus.net/help/quality-of-service/

 

Something wrong here ?

 

Very disappointing

2 REPLIES 2
jab1
Legend
Posts: 17,032
Thanks: 5,453
Fixes: 254
Registered: ‎24-02-2012

Re: Plusnet 0800 432 0200 : Call Waiting Times

Think they can safely claim the 'Comedy of the Year' award for that, espcially based on the number reports of 45+ minutes, then 'cut-off', reports we see around here.

John
cosworth2000
Newbie
Posts: 2
Registered: ‎07-12-2022

Re: Plusnet 0800 432 0200 : Call Waiting Times

Day 2....From just after 8am....cut off after 10 minutes of Xmas songs

 

Re-dialled and still waiting after 20 minutes ....but then  they finally answered !

 

What an appalling service