rDNS / PTR record change request please
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rDNS / PTR record change request please
a week ago
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Re: rDNS / PTR record change request please
a week ago
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@grumbley thank you for your recent message, I hope you are well.
I tried calling you to progress the request to remove the username from the reverse DNS / PTR, however, there was no answer.
Just letting you know I have raised this to our NetOps team, I suggest that you check your Plusnet online account at your earliest convenience, as I have sent you a detailed email.
I hope this helps, please let me know if there's anything else I may be able to assist you with.
Re: rDNS / PTR record change request please
Friday
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Hi, I responded to the ticket in my Plusnet online account with the requested details,
however I see there is an update saying the ticket has been closed.
The rDNS entry still contains my username, can this be sorted out as soon as possible and
changed from <username>.plus.com to <static-ip>.plus.com.
Thanks.
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