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YouTube

Lynn22
Newbie
Posts: 1
Registered: ‎03-09-2023

YouTube

Since joing Plusnet, we cannot upload YouTube. The icon is on the television screen but when we click on, the screen will not respond. Any ideas?
3 REPLIES 3
Mustrum
Community Veteran
Posts: 3,592
Thanks: 1,084
Fixes: 77
Registered: ‎13-08-2015

Re: YouTube

@Lynn22  is your TV connected to your router on Wi-Fi or ethernet?

Is it even connected?

Baldrick1
Moderator
Moderator
Posts: 11,838
Thanks: 5,272
Fixes: 421
Registered: ‎30-06-2016

Re: YouTube


Moderator’s Note

This topic has been moved from Broadband to Everything Else 

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

corringham
Seasoned Champion
Posts: 1,264
Thanks: 662
Fixes: 17
Registered: ‎25-09-2015

Re: YouTube

If your TV is connected over WiFi, and you have recently joined Plusnet and got a new router, then it is very likely that you will need to update the WiFi settings on your TV so that it can connect to the Plusnet router.