cancel
Showing results for 
Search instead for 
Did you mean: 

Would like to transfer 2 domains from PlusNet to Cloudflare

FIXED
TimDSMoss
Grafter
Posts: 35
Thanks: 9
Registered: ‎08-02-2021

Would like to transfer 2 domains from PlusNet to Cloudflare

I called the customer support line on 02/10 asking to transfer my domains

and supplied the IPS Tag CLOUDFLARE

 

They then raised a request with NetOps(?) on the morning of 03/10

 

However, nothing has happened.

I waited the expected 24-48 hours and called back on two further occasions

Both operatives were as helpful as possible

but told me that only the person who I originally spoke to could give me an update,

they said they would message the person I originally spoke to asking them to send me an update

 

I've not yet heard anything

- I'm not sure if there was an issue, or it just hasn't been actioned yet, more info needed from me or what.

There's some config and DNS record changes I need to carry out once the transfer has happened so would be really useful to know when (or if!) it may happen

 

Is there anyone here that can help?

e.g. @willcutforth 

 

Thanks in advance

 

Tim

 

 

 

5 REPLIES 5
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,675
Thanks: 609
Fixes: 111
Registered: ‎27-11-2020

Re: Would like to transfer 2 domains from PlusNet to Cloudflare

@TimDSMoss it was raised incorrectly last time so I have raised it now for you. SOrry about this.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
TimDSMoss
Grafter
Posts: 35
Thanks: 9
Registered: ‎08-02-2021

Re: Would like to transfer 2 domains from PlusNet to Cloudflare

Many thanks WIll - most appreciated

willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,675
Thanks: 609
Fixes: 111
Registered: ‎27-11-2020

Re: Would like to transfer 2 domains from PlusNet to Cloudflare

Fix

It should all be sorted now for you Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
TimDSMoss
Grafter
Posts: 35
Thanks: 9
Registered: ‎08-02-2021

Re: Would like to transfer 2 domains from PlusNet to Cloudflare

All resolved now - many thanks for your help WIll

Penny
Superuser
Superuser
Posts: 1,389
Thanks: 852
Fixes: 8
Registered: ‎05-04-2007

Re: Would like to transfer 2 domains from PlusNet to Cloudflare

.

... @TimDSMoss 


Afaik the 'fix' (ie the 'fixed' credit on a forum thread) is usually given to the person who (or whose post) sorted the problem, rather than the original poster (?)

 

Might have thought @willcutforth was entitled to be credited for this one.

.

Penny Rollo * * * joined Force9 on 17/02/98 * * * with PlusNet from 2000 onwards * * * personal website at pennymidasrollo.plus.com
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.