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Website says I'm on VPN and so blocked. But I'm NOT on VPN

Bacchanalia
Newbie
Posts: 2
Registered: ‎11-03-2022

Website says I'm on VPN and so blocked. But I'm NOT on VPN

A website is blocking me from interacting with it because it thinks I'm using VPN - and I ain't!. I can connect fine via my phone. I have tried to change my ip address by leaving the router off for 3 days, but now I still have the same IP address.  Do I have a static address? And if so, how do I make it dynamic and/or change the ip?

3 REPLIES 3
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,293
Fixes: 1,600
Registered: ‎21-04-2017

Re: Website says I'm on VPN and so blocked. But I'm NOT on VPN

Hi there,

I'm really sorry to see you're having issues getting onto a particular site.

What's website address? Also, have you tried contacting whoever owns it? 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Bacchanalia
Newbie
Posts: 2
Registered: ‎11-03-2022

Re: Website says I'm on VPN and so blocked. But I'm NOT on VPN

I have contacted the website - and got no reply. The website is newtumbl.com. Googling indicates that other people have had similar problems on a number of sites, including Netflix. I was hoping a simple change of ip would fix it

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,293
Fixes: 1,600
Registered: ‎21-04-2017

Re: Website says I'm on VPN and so blocked. But I'm NOT on VPN

Thanks for getting back to me @Bacchanalia

Send me a private message with your account username and I'll be happy to take a closer look Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet